communication policy

Al Faisal International Academy provides ways to communicate, whether for trainees studying at the academy or those who have taken our courses.
Any student in e-training can communicate with the trainer. They can also send a private message if he has a problem by communicating from within the platform.

Communication Ethics in the Training Course:

  • Respect between the trainer and the trainees, and between the trainees with each other during discussions and inquiries.
  • Commitment to being present on the platform before the start of the lectures, and not leaving the lecture during the explanation.
  • Do not offend others.
  • Do not discuss topics outside the course.
  • Use polite and kind words when communicating.
  • Do not use offensive language.
  • The trainee should not disturb others during discussions, whether by being in a noisy environment or by talking a lot, etc.
  • Share useful information with others.
  • Avoid posting any content that is offensive to a person, race, or religion.
  • Trainees communicate with the trainer only at the specified times. The trainer must always respond to them during this time.

Means of communication

The official website of the academy also has a WhatsApp icon through which you can also communicate with one of the academy's officials. There is also a communication form to send messages to officials and also phone numbers to communicate. We have social media on all communication means so that trainees or those wishing to obtain one of our courses can communicate and obtain the required support

In the event that any educational question is requested, a response will be provided within a maximum of two business days if the request is submitted through the platform or email. Or you can communicate directly by phone or WhatsApp through the announced numbers

Additional means of communication

Facebook
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Tel: 0114552444
Fax: 0114552333
Sales Department: Extension: 395 - 391 - 396 - 383 - 233
For Organizations: 0595710712
For Individuals: 0595710552
For Suggestions and Complaints:: For Suggestions and Complaints:: 0559000802
Office of the Director General: Tel: 011455244 Extension: 390
Official website of the Academy on the Internet
Communication hours: From Sunday to Thursday from 8 am to 9 pm
Fax: 0114557091